All premium printing is done at a professional print shop on premium 4x8 card stock with your choice of finish. Please note, this is not a cheap Vista Print quality, but professional, high-end prints. All Premium Printing includes White Envelopes.
Smooth Cover: Smooth paper is coated and offers an excellent white allowing for vibrant color rendition. Weight is 120# Cover/325 gsm. Contains 10% total recovered fiber recycled content and is FSC certified.
Linen: Linen paper has a subtle, yet luxurious linen pattern. It presents exceptional print clarity and accepts delicate type well. Weight is 100# Cover/270 GSM. Contains 50% recycled content.
Acid free and archival.
Pearl: Pearl Paper offers a subtle shimmer to any design. This rich, luminous effect is achieved by combining natural minerals with organic pigments. It is not recommended for printing delicate type and fine details; the luminous effect and paper surface make reading small text difficult. Weight is 130# Cover/350 GSM. Contains no recycled content; however, it is FSC certified.
Expect a proof within 48-72 Business Hours, upon finalization of proof and approval to print please note that shipping times will be based on the shipping method you choose at checkout. Please notify us of any special circumstances as all production and shipping times are estimates and NOT GUARANTEED. Read more about this here.
NFD does not offer refunds on items. We take great pride in our designs, custom confectionery pieces and limited confectionery supply items. If you need color help, feel free to contact us before buying to get more pictures / videos, as we can not take returns because you did not like the color you selected. Please note, if you would like to test a product or color, come into the St. Louis Studio and try a product before buying. In the event of a special circumstance, please contact us so that we can resolve any problems with your order.
Please read our full Shipping & Return Policy Here.
Please note that sugar art items only ship AFTER they are produced. Since some items are custom, with different amounts of time needed to create based on the product, order size and current workload. Please read our full Shipping & Return Policy Here.
Never Forgotten Designs is located in St. Louis, MO and therefore is central for most shipping locations. Most small orders ship for $4.25 Flat Rate. USPS is NOT Guaranteed Service unless you pay for EXPRESS. Please read our full Shipping & Return Policy Here.
In stock items ship out within 24-48 business hours. If you have purchased an item out of stock, we will contact you to offer a refund, hold order till new shipment arrives or alternative product. Please understand because we have a retail store, inventory may sell out quickly. Please read our full Shipping & Return Policy Here.
Sizing Information for specific prodcuts can be found on the product description. For help sizing your edible creations, here are some useful links from NFD.